We will email you an invititation to the Zoom meeting. Open the email.
At the top of the email invite is a long Zoom link. Click on the link.
A 'pop up' will appear. Click the 'join' button.
Do I need a password?
Zoom may sometimes ask you to input a password. This password can be located in the invite email we have sent you; it will appear under the link to join the meeting.
Do I need a Zoom account?
You do not need an account to join our Zoom meetings. Simply clicking the link in the invitation email will allow you to join.
My audio is on mute, how do I unmute?
At the bottom of your screen you will see the menu below. There is a button to toggle your mic on and off. Click on this to unmute.
How do I switch my camera on?
At the bottom of your screen you will see a menu. In the menu panel there is a “Start Video” button to toggle your camera on and off. Click on this.
I’d like to rearrange my meeting
If you wish to change the time and date of your meeting, please call or email your local office who will be happy to reschedule this for you.
I am still unable to join or having difficulties
If you are still experiencing problems, please do not hesitate to call your local office who will be happy to help.
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