Is this HMRC text real?

I received a text from HMRC asking me to renew my tax credits claim. Is it genuine? 

1st July 2017

You're right to be suspicious- there are a lot of scam emails and text messages out there- particularly claiming to be from HM Revenue & Customs (HMRC).

If you have any doubts about the authenticity of a communication, do not give out private information (such as bank details or passwords), reply to text messages, download attachments or click on any links.

Instead, forward suspicious:

  • text messages to 60599 (text messages will be charged at your network rate)
  • emails to HMRC’s phishing team [email protected]

You should also check HMRC’s guidance on recognising scams if you’re not sure.

HMRC would never use texts or emails to:

  • tell you about a tax rebate or penalty
  • ask for personal or payment information

HMRC does use some SMS text and email alerts- and in particular with regards to tax credits and often in July. The texts and emails do not provide any details though- they are simply a prompt. HMRC emails and texts would never provide a link to login or a form asking for information. So based on what you’ve said, the text is likely to be genuine. 

By Jo Nockels

Disclaimer: The information provided is based on current guidance (at date of publication) from HMRC and may be subject to change. Any advice shared here is intended to inform rather than advise. Taxpayer's circumstances do vary and if you feel that the information provided is beneficial it is important that you contact us before implementation. If you take, or do not take action as a result of reading this information, before receiving our written endorsement, we will accept no responsibility for any financial loss incurred.

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