Small retailers too busy to take holiday

21st July 2015

Small business owners across the UK are finding it difficult to maintain enough of a work-life balance to take annual leave, according to a new survey by Worldpay.

Three-quarters (75 per cent) of small retailers surveyed said they simply haven’t been able to take time off work due to their mounting workloads.

One-in-five stated they had not been able to take more than a week off work in the last three years. Meanwhile, one-in-ten said the notion of even a few days away from their shop was almost impossible to entertain; unless absolutely imperative.

The study underlined the difficulties for small retailers as they battle to carry out day-to-day tasks from finance and HR to chasing late payments. The outcome is that for many small firms, the work-life balance is the first thing to suffer from overwhelming workloads.

The biggest headaches for small retailers proved to be finance, cash-flow and paperwork, with the average small firm spending the equivalent of 48 days a year on administrative tasks.

More than a third (36 per cent) admit to working six day weeks simply to stay afloat in this competitive commercial climate.

Dave Hobday, UK managing director, Worldpay, said: “Small business owners need a holiday more than most, but worries about sales, cash flow, and customer loyalty mean they often spend summer on the shop floor instead of the sun lounger.

“Operational tasks are a fact of life, but there’s something wrong if they start becoming a barrier to growth, prosperity and happiness.

“Business owners need to find ways to take back control of their information to become more efficient, make smarter decisions, and get that well-earned break.”

The report also found that the majority of small retailers are so occupied with their day-to-day operations that they have little to no time to analyse business data that could improve efficiencies and grow their business.

More than a quarter said they were unable to utilise the most basic of data to improve their operations, while a third of all SMEs surveyed admitted they spend no time whatsoever analysing data about their business.

Call us today to make an appointment at your local office

0800 0523 555

Or submit an enquiry