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Small firms 'must control IT estate'

Small businesses are being warned that they must do more to control their IT estate in the future, or else lose control of their technology set-up.

That is according to Ray Blackman, director of consulting and professional services at, who said that smaller organisations and others "do not have a level of insight and control over their IT assets".

And this could mean that any incoming chief information officer will have a number of challenges to address, including how to provide a better service to customers.

"If you try and change any or all of [an IT estate] for whatever reason and you haven't got your pieces of the jigsaw together, you are much more likely to make mistakes, to get it wrong and there is a lot of anecdotal as well as published evidence that that happens," he added.

It comes after the UK fell from sixth to seventh in the World Bank's "business-friendly" rankings, with regulations pinpointed as a reason for this drop.

Posted by Thomas Fletcher

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