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Vacancy

Payroll Associate

Location: Norwich
Salary: £23,000 - £27,300
Added: 14/04/2026

We have a network of preferred recruiting partners and are not accepting applications from agencies for this vacancy

As part of the Payroll Services Team, you’ll be responsible for managing high-volume, end-to-end payroll processing for our network of accountants, ensuring all tasks are completed in line with our contractual agreements.

Working in the TaxAssist Group This is an excellent opportunity for a capable individual who enjoys working as part of a team to deliver excellent client service. The ideal candidate will be looking to develop their skills in a rapidly growing and dynamic business.

Experience the rewarding and varied nature of working with a range of businesses units and individuals in a friendly supportive atmosphere.

Work for an employer who invests in career development with opportunities for growth and development.

Our Values

  • Client Focused: We care about making a difference in our clients’ lives.
  • Collaborative: We develop meaningful relationships with a culture of shared success.
  • Progressive: We continuously evolve to stay ahead in a rapidly changing world.
  • Integrity: We uphold transparent, honest, and ethical practices, taking care in everything we do.

RESPONSIBILITIES To be an active member of our friendly Payroll Services Team working alongside our network of accountants to deliver end-to-end payroll services for their clients.

Key Responsibilities:

  • Oversee and accurately manage a portfolio of end-to-end payrolls
  • Collaborate closely with assigned accountants to ensure seamless payroll operations
  • Deliver client support via an online portal, addressing queries and ensuring satisfaction
  • Maintain detailed client records using Excel, ensuring accuracy and consistency
  • Stay current in payroll practices by attending training sessions and monitoring legislative updates impacting payroll processing.

GENERAL MINIMUM JOB STANDARDS & RESPONSIBILITIES

1 Excellence in Work Quality

  • Demonstrates precision, attention to detail, and thoroughness in all tasks.
  • Consistently delivers work that meets high standards of accuracy and timeliness.
  • Trusted to complete assignments reliably and with minimal oversight.

2 Effective Communication

  • Communicates clearly and confidently in both written and verbal formats.
  • Adapts messaging to suit different audiences and ensures clarity in all interactions.
  • Actively listens and responds constructively to feedback.

3 Collaborative Teamwork

  • Contributes positively to team dynamics and fosters a respectful work environment.
  • Treats colleagues with professionalism, dignity, and empathy.
  • Proactively shares information, raises concerns, and engages with management when needed.

4 Proactive Administration & Organisation

  • Sets personal goals and monitors progress to ensure timely and accurate task completion.
  • Identifies and escalates issues promptly, ensuring they are resolved effectively.
  • Maintains thorough records and follows up diligently on outstanding actions.

  PERSON SPECIFICATION & SKILLS REQUIREMENTS

Essential experience and skills required:

  • Minimum 2 years’ hands-on experience in payroll processing
  • Strong working knowledge of payroll components including:
  • Pro-rated pay calculations
  • Statutory Pay (SMP/SPP/ShPP/SSP)
  • RTIs - Full Payment Submission (FPS) & Employer Payment Summary (EPS)
  • Employment Allowance
  • Directors’ National Insurance
  • Confident in managing auto-enrolment compliance
  • Proficient in Microsoft Excel
  • Familiarity with payroll software systems

Desirable Expertise

  • Recent experience in a payroll bureau or chartered accountancy practice
  • Advanced Excel capabilities (e.g., VLOOKUP, filters)
  • Working knowledge of BrightPay and Moneysoft payroll platforms
  • CIS – Construction Industry Scheme – Subcontractors and Deductions (Suffered)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know

If you wish to apply for this position, please email your CV to: [email protected]