Office Administrator
Location: Truro
Salary: Negotiable to £30k
Added: 09/11/2023
AIM To provide administrative and secretarial support to the Director and accountants. To manage TaxAssist Accountants office and ensure smooth daily running of all office functions. To liaise with clients, government agencies and others.
RESPONSIBILITIES The key duties of the post are as follows: • Communicate and liaise verbally and in writing between clients/visitors/enquirers and staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions • Make and record accurately client appointments. Arrange meetings, book and prepare meeting rooms and provide/arrange hospitality • Answer all telephone calls and reception enquiries in a timely, courteous and efficient manner and accurately log information on all calls received • Apply for and follow up applications and registrations with HMRC and other Government agencies. • Set up and maintain filing systems as and when required as works progress • Responsible for maintaining office supplies including stationery, literature, printer • Manage, organise and update relevant data using database applications • Prepare, follow up and renew client proposals • Help to onboard new clients by preparing relevant forms. • Request and organise clients’ accounting records. • Establish and maintain effective working relationships with co-workers, supervisors and the general public • Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures • Plus other duties consistent with the grade as directed. EXPERIENCE • Significant experience of undertaking administrative tasks within an office environment • Experience within a professional services organisation (accountants, solicitors, estate agents etc) would be a distinct advantage • Administration of office including client calls and file management • Self-motivated and able to work to tight deadlines • Good IT skills • Excellent communicator.
Because of the changing nature of our business your job description will inevitably evolve. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.