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Receptionist/Administrative Assistant

Location: Shepherds Bush Market
Salary: upto £22,000 DOE
Added: 07/11/2023

JOB TITLE Administrative Assistant / Receptionist

LOCATION/DEPARTMENT TaxAssist Accountants Swiss Cottage and Shepherds Bush

REPORTS TO Practice owner

SALARY WORKING CONDITIONS up to £22,000 Depending on Experience - Part time or Full time

AIM To provide reception and administrative support within the TaxAssist Accountants office. The post holder will be required to work flexibly, in a rapidly developing office environment. It may be necessary to assist other staff from time to time.

RESPONSIBILITIES The key duties of the post are as follows:

  • Answer all telephone calls and reception enquiries in a timely, courteous and efficient manner and accurately log information on all calls received
  • Communicate and liaise verbally and in writing between clients/visitors/enquirers and staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
  • Make and record accurately client appointments
  • Manage, organise and update relevant data using database applications • Set up and maintain filing systems as and when required as works progress
  • Typing – Word processing skills for general preparation of letters/forms that the Manager will require
  • Arrange meetings, book and prepare meeting rooms and provide/arrange hospitality
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public
  • Other routine clerical tasks as assigned
  • Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
  • Plus other duties consistent with the grade as directed.


  • Significant experience of undertaking administrative tasks within an office environment
  • Experience within a professional services organisation (accountants, solicitors, estate agents etc) would be a distinct advantage
  • Administration of office including client calls and file management
  • Self-motivated and able to work to tight deadlines
  • Good IT skills


  • Join a growing international network of tax and accountancy services
  • Salary upto £22,000 p/a dependant on experience (pro-rated if PT)
  • NEST pension

Due to the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.